• Strong JavaScript, HTML 5, CSS3
• Design skills (that is, someone who is a crossover as a designer with real capabilities who also can do solid Javascript / Html5 / CSS3
• Web APPLICATION development
• Flash / ActionScript
• Asp.net / C#
• Video Processing

Primary Responsibilities:

• Proactively managing, architecting, planning, installing, configuring, supporting and optimizing application presentation and server performance
• Contributing to and accomplishing the team goals as they relates to all responsibilities of company and this position.
• Work on high-visibility enterprise wide projects spread across multiple teams, company divisions and geographies.
• Direct and indirect communication and contact with application owners, end-users and customers in support of these environments.
• Responsible for managing and resolving issues, during business and non-business hours
• Share responsibility for all aspects of securing and hardening the Citrix environment to PCI/SOX standards, Multi-site High-availability architecture, providing monthly reporting, consulting with other teams
• Collecting and managing to all KPIs.

Qualifications:
• Bachelor’s degree in Computer Science or equivalent field preferred.
• Minimum 3-5 years experience supporting large corporate Citrix environments (7 preferred)
• A background in PCI and SOX reporting is preferred.
• Experience in leading multiple large scale projects related to Citrix Environments and providing presentation solutions. Project design, leadership and management are key functions.
• Enterprise Windows Administration and Management experience
• Knowledge of industry best practices related to application presentation and server administration is critical.
• Preferred experience with desktop provisioning through XenServer and thin-provisioning technologies
• Preferred experience with Application Streaming and Profiling
• Excellent people skills, enjoy dealing with people at all levels of the organization, be customer service focused and thrive in a fast paced environment.
• Exceptional customer support skills.
• Strong documentation and process development skills are a must.
• Excellent written and verbal communications skills.
• Experience working within large and complex technical environments.
• Build, manage, and troubleshoot multiple large Citrix farms, including multi-zone & multi-location
• Familiarity with Application Streaming, presentation, deployment and administration
• Develop and maintain Citrix-related standards, policies and procedures, following and auditing these policies and procedures.
• Ability to automate management and distribution processes.
• Install, configure, and manage Citrix Access Gateway appliances, Citrix Advance Access Control and Citrix NetScalers and other Citrix appliances.
• Experience with Thin-Client management, connectivity, hardware and software, remote support and distribution.
• Knowledge with Microsoft infrastructure technologies including: DHCP, DNS, WINS, Active Directory, Group Policy Objects.
• Familiarity with operating system and application deployments using Altiris and other deployment solutions.
• Provide tactical troubleshooting of systems and interdependent functions such as scripts and profile management.
• Experience with remote onshore and offshore support.
• Lead and coordinate small to medium scale projects.
• Tune and configure the OS kernel and networking parameters.
• Provide ongoing operation/support of enterprise-wide applications, policies, and technology in the server, client environment.
• Configure, deploy, and maintain infrastructure; interface with vendors as needed.
• Monitor systems performance and capacity and advise higher level technicians/supervisor of system status – familiarity with EdgeSight and other products.
• Participate in planning and execution of new systems implementation/deployment.
• Assist in the installation, customization and maintenance of new systems or software.
• Provides technical support (including participation in a 24×7 on call rotation) for complex production systems and services

Primary Responsibilities:
• Proactively monitors infrastructure for optimal performance
• Provides input for capacity planning, reports monthly and requests/builds for appropriate needs
• Supports development activities and manages projects, and efforts that require specialized infrastructure skills
• Defines infrastructure requirements for the implementation of new applications (including storage and network)
• Provides technical support for Lines of Business representatives and IS organizations as required
• Maintains relationships with third party technical support providers and vendors
• Participates in the evaluation of new products and services
• Identifies areas where existing policies and procedures require change or where new ones need to be developed
• Develops and maintains policies and procedures, including gap analysis and periodic updates of existing procedures.
• Maintains all relevant documentation
• Identifies opportunities for continuous improvement
• Provide mentoring, ongoing knowledge transfer and other technical guidance to junior and mid level team members
• Provides technical support (including participation in a 24×7 on call rotation) for complex production systems and services
Qualifications
Basic:
• Minimum of 3-5 years of experience as a VMWare System Engineer
• Familiarity with Virtualization build methodologies, performance tuning, storage and memory management, and ongoing maintenance and troubleshooting
• Scripting and programming skills (powershell, shell, awk, perl, python)
• Excellent organizational, analytical and problem solving skills
• Effective written and verbal communication skills
Preferred:
• Bachelors Degree in Computer Science and equivalent work experience
• VCP certification highly desired – MSCE, RHCE
• Understanding of Project Management and ITIL v3 methodologies
• Experience in developing scalable policies and procedures, including system standards, capacity planning, and centralized management (experience within enterprise environments preferred)
• Familiarity with the following: rsync, sshd, LDAP, apache, DNS, syslogd, ntpd, net-snmp, tomcat configuration, WebSphere Suite, J2EE preferred.
• Familiarity with a variety of storage technologies including SAN and NAS storage platforms
• Experience with VDI technologies preferred (Citrix, VMware)
• Experience with application presentation and streaming preferred (Citrix Presentation Server, Xen Suite, etc.)

Additional Qualifications:
-Experience designing data center automation and workflow processes and integrating with 3rd party COTS and open systems products
-Experience with the design and implementation of network infrastructure, including LAN, WAN, VPN, DNS, DHCP, DMZs, and highly available, scalable, and redundant enterprise firewall, routing, and switching environments
-Experience with designing and supporting existing Cloud Computing infrastructures
-Ability to author original technology whitepapers, design documents, and a wide range of systems engineering documents
-Possession of excellent consulting skills
-BA or BS degree in CS or a related field preferred
-VCP, CCNA, CCNP, EMC Cloud Architect, ITIL, CISSP, or PMP Certifications
-Knowledge and experience with existing cloud provider technologies, AWS, Rackspace, Openstack, and others

POSITION PURPOSE:
Senior Developers will have a proven background in delivering moderate to large size projects in a diverse setting. Senior Developers are responsible for identifying & designing application standards, leading development deliverables, & providing production support.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Project Initiation:
Provide input & direction on project scope – specifically the impact to the overall application.

Requirements:
Review & provide comments on business requirements.
Draft initial technical assessment & estimate for technical deliverables.
Provide recommendations that minimize cost or position the application for scale.
Review the technical implementation with the Infrastructure team to determine impacts.

Design:
Document the technical design for the application or overall project taking direction from the architect where needed.
Overall responsibility for:
technical descriptions in the system specification document
technical specification document
directing other technical resources as needed (development or infrastructure)

Development:
Responsible for overall application development (UI thru DB) that is fully unit tested as defined in the technical design document.
Provide alternative solutions for required design changes based on technical limitations found during the development phase.
Work with the analyst or project manager on critical issues to determine the potential impact(s) on the project.

Test:
Responsible for supporting the overall test phase; ownership of bug tracking & closure including updates to technical design documentation to ensure completeness.
Review business & system test strategy & plans; provide feedback on use cases or scenarios to ensure 100% test coverage.
Responsible for performance test planning (longevity & load testing) and execution.

Installation:
Responsible for the overall install support; attending all related production install activities & post installation validation.

Post-Production Ownership:
Responsible for reviewing production issues & assigning to the development staff.
Responsible for presenting alternatives to the team and recommending solutions.

DESIRED MINIMUM QUALIFICATIONS:
Education and Experience:
Undergraduate Degree or
Graduate Degree in MIS
3-5 years development experience

Technical Skillset:
UI Development: .net / java
Web Services Development: .net / j2ee
Stored Procedure Development
Database Development & Maintenance
Solution design & delivery impacting enterprise applications or multiple critical business functions

Non-Technical Skillset:
Commitment to deadlines
Willingness to meet the needs of 24×7 environment
Strong troubleshooting and problem solving skills
Creative approach to sovling complex problems
Strong verbal and written communications skills
Strong customer service skills
Must be detail oriented, ability to multi-task
Ability to present ideas
Willingness to learn
Team Player

The candidate will have thorough and current technical knowledge of the leading platforms in the telecommunications environment, including Cisco, Siemens, Nortel and Avaya.
Management responsibility for 2 managers, their teams and engineering resources. Acquire and retain top associates. Develop associates and position them to succeed. Provide supervision for direct reports including hired services contractors. Establish individual performance goals, review performance against goals and provide coaching for associate development.

Primary Responsibilities

•Manage Telecommunications Engineering and Operations teams that are geographically dispersed across North America
•This position is for a person who, as a mentor, would continue to build a strong IT Telecommunications organization by facilitating career development of the team members. A strong leader who is self-motivated and business oriented would be successful in this highly visible position

•Ensure technical stability and performance as well as providing problem resolution management

•Maintain cross-functional business knowledge and established relationships with required business partners

•Ability to manage a high performing team in a matrix environment
Qualifications

Basic
• Bachelor’s Degree required
•5 + years Cisco experience required
•5 – 8 years of strong management skills including managing remote teams with proven track record of delivery
•10+ years relevant work experience in telecommunications technology
•Experience in call center environment
•Strong oral, presentation, and written communication skills
•Customer Service oriented
•A proven track record of success in developing and managing large-scale, complex telecommunications infrastructures and related technologies
•Exceptional technical and inter-personal skills
•Management experience in developing associates and facilitating career development
•20% travel required US and Canada

Addition Skills

•Ability to drive delivery of commitments by creating and managing resource loading against organizational priorities, providing day to day management of the team, facilitating development process, providing technical guidance, ensuring appropriate training/re-training to maintain a leading edge team
•Multi-task and have a collaborative work style with strong desire to work in dynamic, fast paced environment that requires flexibility and ability to manage multiple priorities
•Exhibit a positive attitude and behavior with regards to assigned tasks, co-workers and team members
•Proven team building, leadership and mentoring skills needed
•Team player with excellent coaching skills required

Education and Experience:
Bachelor’s degree in Computer Science or a related area and at least 7+ years of experience in Information Systems;
Minimum of 5 years experience as a Systems Administrator required, preferably in a fast paced and changing environment;
In depth understanding of systems/application architecture
Experience designing, administering, and optimizing SAN solutions
Experience designing and administering VMware Infrastructure and associated VMs;
Experience designing and supporting Microsoft Sharepoint Portal Server environments
Experience designing and supporting Microsoft SQL Server environments
Experience with Microsoft Windows environments;
Experience with system backup, email systems, and directory services;
Experience designing and supporting with Group Policy Management and System Configuration Management Solutions;
Experience with documentation and asset tracking for large numbers of systems and equipment;
Experience with anti-virus software and detection/removal tools;

Necessary Knowledge:
Knowledge of network and file/print services (TCP/IP, DNS, DHCP, DFS, FRS, etc);
Knowledge and familiarity with computer hardware including PCs, servers and printers. Blade experience a plus;
Knowledge of commonly used equipment, concepts, practices, and procedures within Data Center Operations;
Knowledge of desktop imaging solutions;
Knowledge of application packaging and deployment solutions (for both server and end node deployment);
Knowledge of Citrix Infrastructure components;
Strong troubleshooting and problem solving skills;
Linux / Unix experience a plus;
Scripting / PowerShell experience a plus;
Knowledge of Information Security a plus;

Other
Commitment to deadlines and willingness to meet the needs of 24×7 environment;
Willingness to learn and adapt quickly; Self learning and self supporting;
Experience in a software development environment a plus;
Experience in an environment containing sensitive information a plus;
Creative and can think outside of the box;
Strong verbal and written communications skills;
Excellent Customer service skills;
Must be detail oriented, ability to multi-task;
Ability to present ideas in business-friendly and user-friendly language;
Team Player.
POSITION PURPOSE:
The systems engineer will act as a senior member of the Infrastructure team with responsibility for the design and support of system and application environments. The systems engineer will be responsible for mentoring other members of the Infrastructure department, and will act as an escalation point for production issues and architectural decisions.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Research and design solutions to meet the current and future requirements of the systems and infrastructure;
Assist in the planning, designing, and implementation of new IT initiatives;
Work with the infrastructure team to develop standards and implement solutions to support Best Doctors’ Standard Operating Environment goals
Work with development and security teams to implement consistent controls across all layers of the infrastructure and applications
Act as lead to the development and application teams for new and existing project support
Evaluates and installs new software releases, system upgrades, patches and resolves software related problems to servers and end nodes using automated methods
Develop and maintain installation and configuration procedures
Contribute and maintain system standards
Installs and configures new hardware components and troubleshoots and resolves hardware related problems
Maintains data files and monitors system configuration to ensure data integrity
Performs information systems procedures and maintains documentation that covers functional areas including production control, job scheduling, and security administration
Handle and maintain the confidentiality, integrity and accessibility of sensitive information
Participate in Disaster Recovery planning, implementation, and testing
Act as lead for the on-going maintenance and support of the VMWare and Storage Infrastructure
Act as lead for strategic decisions related to growth and infrastructure
Other related duties as assigned

Current Cisco cert – CCNA or higher
VoIP experience, Cisco

Ability to work in a small environment and be flexible to wear more than one hat (pick up a HD call occasionally,etc)
Travel (could be Int’l) 1-2X/yr
Network Analyst
Looking for a Network Analyst to join their Information Technology group located on the North Shore.

The role is to become a key member of the team supporting a Global infrastructure utilizing state of the art communications and server technology reaching Asia, Europe, South and North America.

This position requires:
• Design, troubleshoot, maintain and implement network security, VPN, Routing and switching systems for data and voice on a global level
• Make recommendations regarding hardware, software, middleware, training and standards.
• Advise the Network Architect and Director, Information Technology on issues of technology and management as well as issues regarding implementation and feedback from the user
• Work with the Network Architect Group, IT Operations and Network Support Group to define business application strategy
• Assist with the implementation of new technology.
• Form and maintain relationships with Chesterton International user communities and their IT consultants.
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
• Provide documentation for all responsible systems and applications.
• Support server and network environment as required.
• Some travel may be required.

SKILLS
• Cisco Certification required-Voice preferred
• Experience with Windows Server software, Windows operating systems, MS Office, MS Exchange, Internet, Ethernet, Wireless Networking, routers, switches.
• Administrative training in MS Exchange and Windows Server software.
• Multi-lingual ability a plus

EDUCATION
• 4-5+ years in a technical role; B.S in Computer Science or Engineering preferred

The right person may be someone that performed some IT work at some point.

Skills that would be ideal include backup products like Symantec BUE & NBU and EMC Legato Networker. Superior communication skills a must, such as work as an Account Manager/Executive within a Professional services company .

• Provide remote support services to clients, partners and field personnel

• Startup experience preferred, or at least a strong desire to work in an entrepreneurial environment

• 2-4 yrs Linux and Windows Administration and maintenance experience

• Strong system trouble shooting skills

• Backup Applications (BackupExec, ARCserv, Netbackup, Galaxy, TSM)

• Scripting (Perl, shells)

• Networking and networked storage technologies

Responsibilities include:
• Provide remote support services for customers, partners and field personnel
• Listening to and understanding customer’s needs and assisting to meet those needs within the required timeframe.
• Manage hot customers and escalations
• Develop and implement customer specific action plans
• Providing excellent communication externally and internally
• Support special programs and projects within ExaGrid
• Assist customers with installations remotely and provide training to customers
• Develop knowledge based articles
• Ability to work autonomously as well as in a team
• Work well in a startup environment
• Some light travel
REQUIREMENTS:
• 3 years Linux and Windows Administration and maintenance experience
• Strong system trouble shooting skills
• Strong organizational skills
• Strong account management skills
• Able to work closely with all levels of customers, internal engineers and management on complex issues
• Excellent verbal and written communication skills
• Backup Applications (BackupExec, ARCserv, Netbackup, Galaxy, TSM)
• Scripting (Perl, shells)
• Networking and networked storage technologies
EDUCATION: BA/BS in Computer Science or Technology preferred (or equivalent work experience).
The ideal candidate will possess an entrepreneurial spirit and knows how to win. In addition, the candidate must be hard working, driven, competitive and highly creative.

Preferred;
Demontrated expertise in PS Application designer, Application Engine, CI, SQR; Peoplecode, Process Scheduler, Workflow; Change Assistant; In-depth technical understanding of Peoplesoft HR and Finance modules

The Lead Programmer is responsible for new development and production support of PeopleSoft applications, HRMS, and financials including integration with other processes and applications, participating in Peoplesoft software upgrades, and providing technical and functional support for business users.

Peoplesoft applications
Meet with business users to analyze business processes, understand requirements, and recommend technical solutions.
Design and develop PeopleSoft code in accordance to business requirements.
Design and develop enhancements to existing Peoplesoft software in accordance to business requirements.
Develop reports using PS reporting tools, such as query, nVision, SQR, etc., based on business requirements.

Computer Science or equivalent work experience; Advanced knowledge of Peoplesoft tool set including Application Engine, Application Designer, CI, Process Scheduler and Reporting tools. Completion of Peoplesoft Training classes including Tools, SQR, PeopleCode and Component Interface;Working knowledge of MS SQLServer; Comprehensive understanding of business processes; Knowledge of business applications; MS Office; MS SQLServer database platform